Tag Archives: Customer Relationship Management

Customer relationship management (CRM) is a data-driven practice by companies which allows them to better understand how to retain and acquire new customers. CRM is a function of marketing and technology working together to better foster relationships between customers and companies around the world.

What is Customer Relationship Marketing (CRM)?

Customer Relationship Management and CRM

Customer Relationship Management (CRM) is a modern, data-driven marketing and customer support practice that companies utilize in order to retain current customers, and acquire potential customers. CRM is also compilation of limitless customer-oriented data points, including email address, phone number, transaction details and more. Companies will utilize this customer data for a number of various […]